Privacy Policy

Introduction

cyberflux-hub Ltd ("we", "our", "us") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains our practices regarding the collection, use, and disclosure of personal information.

We operate from 47 Whitmore Lane, Bristol, BS1 4QR, United Kingdom, and are registered as a data controller with the Information Commissioner's Office.

Information We Collect

We collect information in several ways depending on how you interact with us:

Information You Provide

When you contact us or book our services, you may provide:

• Name and contact details (email address, postal address)
• Business information for corporate clients
• Project requirements and preferences
• Payment information for transactions
• Photographs and visual materials you share with us

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate location
• Browser type and version
• Pages visited and time spent on site
• Referring website address
• Device information

How We Use Your Information

We use personal information for the following purposes:

• To respond to enquiries and communicate about projects
• To deliver photography services you have requested
• To process payments and maintain financial records
• To improve our website and services
• To send relevant updates if you have opted in to communications
• To comply with legal obligations

Legal Basis for Processing

We process personal data under the following legal bases:

• Contract: Processing necessary to fulfil our contractual obligations to you
• Legitimate interests: Processing necessary for our business operations, provided this does not override your rights
• Consent: Where you have given explicit consent for specific processing activities
• Legal obligation: Processing required to comply with applicable laws

Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who assist our operations (payment processors, hosting providers)
• Professional advisers (accountants, legal counsel) when necessary
• Regulatory authorities if required by law

All third parties we work with are required to protect your information and use it only for specified purposes.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected:

• Client records: 7 years from the end of the business relationship
• Financial records: 7 years as required by tax law
• Marketing contacts: Until you unsubscribe or request deletion
• Website analytics: 26 months

Your Rights

Under data protection law, you have rights including:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data in certain circumstances
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Objection: Object to processing based on legitimate interests

To exercise these rights, contact us at [email protected].

Data Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. These include encrypted connections, secure storage systems, and restricted access to personal data.

International Transfers

Your information is primarily stored and processed within the United Kingdom and European Economic Area. If we transfer data outside these regions, we ensure appropriate safeguards are in place to protect your information.

Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through our website. The date at the top of this page indicates when the policy was last revised.

Contact Us

For questions about this Privacy Policy or our data practices, please contact:

cyberflux-hub Ltd
47 Whitmore Lane
Bristol, BS1 4QR
United Kingdom

Email: [email protected]

You also have the right to lodge a complaint with the Information Commissioner's Office (ico.org.uk) if you believe your data rights have been violated.